For independent pet crematories
Pet cremation software that proves whose ashes went home
CremTrace is pet cremation software for independent pet crematories that work with veterinary clinics: every pet is logged from the clinic's pickup request through the cremation batch to the return of remains, with a timestamped custody record you can show any clinic or family.
01
Requested
The clinic asks for a pickup from its own login, or the office logs the call.
02
Picked up
The driver marks the pet collected from the clinic freezer, with the time.
03
Received
The crematory tags the pet. The tag number stays with it from here on.
04
In batch
The pet is placed in a numbered run on a named unit: private, partitioned or communal.
05
Cremated
Closing the batch marks every pet in it cremated at that time.
06
Ready
Remains are prepared in the urn the family chose and listed on the run sheet.
07
Returned
The driver or office records who received the remains, at the clinic or the home.
What the paper becomes
The same five records, kept once
The pickup request
Today: A handwritten form taped to a bag in the clinic freezer; names and the service get misread.
In CremTrace: The clinic types it into its own login: pet, species, weight, private or communal, the urn. The driver sees it on the run sheet.
The tag
Today: A numbered metal tag with nothing behind it.
In CremTrace: The tag number is given once from your prefix, refused if it already exists, and stays on the record for good.
The cremation log
Today: A spiral-bound book by the retort: which pets went into which run, if someone wrote it down.
In CremTrace: A batch per run with the unit, operator, start and end time and every pet by tag. Private batches hold one pet, by rule.
The status question
Today: The clinic phones the office, someone walks to the shelf, someone calls back.
In CremTrace: The clinic looks at the status itself. Every step on the timeline has a name and a time.
The return
Today: Remains sit on the shelf until a family calls; nobody wrote down who took them.
In CremTrace: The run sheet lists every pet waiting, how long, and where it goes. Marking it returned asks who received it.
The partner clinic
Requests a pickup from its own login and watches the status instead of calling.
The remains
Prepared in the urn the family chose, listed on the run sheet until a named person receives them.
The family
Gets a custody record you can print: every step, who did it, and when.
Cremation batch log
Which pets were in Tuesday's second run on unit 2
Start a batch on a unit, add the pets by tag, close it. Closing writes the end time and marks each pet cremated on its own timeline. A pet only joins a batch of its own service type, and a private batch takes one pet: the app refuses a second.
When a family questions a private cremation months later, you print this sheet.
Batch 20261013-2
Evergreen Pet Cremation · Unit 2
- Type
- Private
- Operator
- Dana R.
- Started
- Tue, Oct 13, 10:40 AM
- Ended
- Tue, Oct 13, 12:55 PM
| Tag | Pet | Clinic | Returns to |
|---|---|---|---|
| EP-0412 | Bella Dog, golden retriever, 71 lbs | Northside Animal Hospital | Clinic |
Private · 1 of 1 pets · closed
Four kinds of login
Everyone sees exactly their part of the record
Owner
All plans
Every pet, batch, clinic and custody event; corrects mistakes, exports records, invites people, billing
Operator
All plans
Receives and tags pets, starts and closes batches, moves pets through cremation and return; can't delete records or manage clinics
Clinic Partner
Clinics and Fleet
A partner clinic's front desk: requests pickups for pets in its freezer, edits a request until the driver arrives, and sees the status and timeline of its own pets only
Driver
Fleet
A phone-sized run sheet of pickups requested and remains ready to return; marks pets picked up and returned with who received them, nothing else
Pricing
Three plans, one difference: who can sign in
Pets, batches and clinics are never counted. Start with a 14-day free trial, no card needed.
Starter
$29/month$290/year
- 3 operator logins
- No clinic logins
- No driver logins
- Unlimited pets, batches and clinics
Clinics
$59/month$590/year
- 10 operator logins
- Unlimited clinic logins
- No driver logins
- Unlimited pets, batches and clinics
Fleet
$99/month$990/year
- Unlimited operator logins
- Unlimited clinic logins
- Unlimited driver logins
- Unlimited pets, batches and clinics
Tracking only: no payments, invoicing or certificates. Keep those where they are.
Questions
Pet crematory software, answered plainly
What does pet cremation tracking software do?
It replaces the paper tag, the clipboard log by the retort and the spreadsheet of pets by clinic with one record per pet. Each pet gets a tag number and a custody timeline (requested, picked up, received, placed in batch, cremated, ready, returned) that records who did each step and when. Batches record the unit, operator, start and end times and the pets inside. The point is to be able to prove a private cremation was private, and to answer a clinic's status call without walking to the freezer.
How does CremTrace prevent a mix-up?
Three ways. Every pet carries a unique tag number, and the app refuses a duplicate. A pet can only be placed in a batch of the same service type, and a private batch can hold exactly one pet. And every change is a custody event with a name and a timestamp, so if a question comes up later, you can show the record rather than reconstruct it.
Can vet clinics request pickups and check status themselves?
Yes, on the Clinics and Fleet plans. Each partner clinic gets its own logins. Staff sign in, request a pickup with the pet's name, species, weight, the service the family chose and the urn, and then watch the status change. They see only their own clinic's pets, never other clinics, batches or your settings.
Does it handle private, partitioned and communal cremations?
Yes. Each pet is booked as private, partitioned or communal, and each batch is one of those types. Communal pets are marked as not returned, so they never show up on the run sheet as waiting remains.
How is this different from PetCremLog, Beloved or Halcyon?
PetCremLog ($49 a month) gives clinics a read-only status link but no login to submit their own intakes; CremTrace gives each clinic a login to request pickups and see its pets, and gives drivers their own run sheet. Beloved Pet Software (from $375 a month) and Halcyon (from $295 a month) are full suites with invoicing, certificates and integrations, priced for larger operations. CremTrace is the custody record only, from $29 a month, for a one- or two-unit crematory.
Does CremTrace take payments or print certificates?
No. It tracks custody. Keep your invoicing and certificate templates where they are; CremTrace tells you where every pet is and proves what happened to it. The pet record and its timeline print cleanly for a tag sheet or a family's file.
Set up in an afternoon
An afternoon to set up, then the record keeps itself
- Add your partner clinics and your units, and pick a tag prefix.
- Log the pets already in the building; each gets the next tag number.
- Start a batch, add the pets, close it: seven timelines write themselves.
- Invite the first clinic's front desk and stop answering status calls.
Updated October 14, 2026